.zcb-toggle{position:fixed;bottom:24px;right:24px;z-index:9998;width:56px;height:56px;border-radius:50%;border:none;background:#016a9a;color:#fff;cursor:pointer;box-shadow:0 4px 16px rgba(1,106,154,.3);display:flex;align-items:center;justify-content:center;transition:transform .25s var(--ease-out, cubic-bezier(.23,1,.32,1)),box-shadow .25s var(--ease-out, cubic-bezier(.23,1,.32,1)),background .2s var(--ease-out, cubic-bezier(.23,1,.32,1))}.zcb-toggle:hover{transform:scale(1.08);box-shadow:0 6px 24px rgba(1,106,154,.4)}.zcb-toggle:active{transform:scale(.95)}.zcb-toggle svg{width:26px;height:26px;transition:transform .3s var(--ease-out, cubic-bezier(.23,1,.32,1))}.zcb-toggle.zcb-open .zcb-icon-chat{display:none}.zcb-toggle.zcb-open .zcb-icon-close,.zcb-toggle:not(.zcb-open) .zcb-icon-chat{display:block}.zcb-toggle:not(.zcb-open) .zcb-icon-close{display:none}.zcb-badge{position:absolute;top:-2px;right:-2px;width:14px;height:14px;border-radius:50%;background:#2ecc71;border:2px solid #fff;transition:opacity .2s}.zcb-toggle.zcb-open .zcb-badge{opacity:0}.zcb-panel{position:fixed;bottom:92px;right:24px;z-index:9999;width:360px;max-height:520px;border-radius:16px;background:#fff;box-shadow:0 12px 48px rgba(11,35,65,.18);display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(16px) scale(.96);pointer-events:none;transition:opacity .3s var(--ease-out, cubic-bezier(.23,1,.32,1)),transform .3s var(--ease-out, cubic-bezier(.23,1,.32,1))}.zcb-panel.zcb-visible{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}.zcb-header{display:flex;align-items:center;gap:10px;padding:14px 16px;background:linear-gradient(135deg,#016a9a,#0b2341);color:#fff;flex-shrink:0}.zcb-header-avatar{width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.18);display:flex;align-items:center;justify-content:center;flex-shrink:0}.zcb-header-avatar svg{width:20px;height:20px}.zcb-header-info{flex:1}.zcb-header-title{font-family:Montserrat,Raleway,sans-serif;font-size:14px;font-weight:600;line-height:1.2}.zcb-header-status{font-size:11px;opacity:.8;display:flex;align-items:center;gap:5px}.zcb-header-status::before{content:'';width:7px;height:7px;border-radius:50%;background:#2ecc71;display:inline-block}.zcb-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;scrollbar-width:thin;scrollbar-color:#ccd4dc transparent}.zcb-messages::-webkit-scrollbar{width:5px}.zcb-messages::-webkit-scrollbar-track{background:0 0}.zcb-messages::-webkit-scrollbar-thumb{background:#ccd4dc;border-radius:4px}.zcb-msg{max-width:85%;padding:10px 14px;border-radius:14px;font-size:13.5px;line-height:1.45;font-family:Inter,'Open Sans',sans-serif;animation:zcbFadeIn .3s var(--ease-out,cubic-bezier(.23,1,.32,1)) both}.zcb-msg-bot{align-self:flex-start;background:#f0f4f8;color:#1a2b3d;border-bottom-left-radius:4px}.zcb-msg-user{align-self:flex-end;background:#016a9a;color:#fff;border-bottom-right-radius:4px}.zcb-typing{display:flex;align-items:center;gap:4px;padding:10px 14px;align-self:flex-start;background:#f0f4f8;border-radius:14px 14px 14px 4px;animation:.2s both zcbFadeIn}.zcb-typing span{width:6px;height:6px;border-radius:50%;background:#90a4ae;animation:1.2s infinite zcbDot}.zcb-typing span:nth-child(2){animation-delay:.2s}.zcb-typing span:nth-child(3){animation-delay:.4s}.zcb-options{display:flex;flex-wrap:wrap;gap:6px;align-self:flex-start;max-width:92%;animation:zcbFadeIn .3s var(--ease-out,cubic-bezier(.23,1,.32,1)) both}.zcb-opt{padding:7px 14px;border:1.5px solid #016a9a;border-radius:20px;background:#fff;color:#016a9a;font-size:12.5px;font-weight:500;font-family:Inter,'Open Sans',sans-serif;cursor:pointer;transition:background .2s var(--ease-out, cubic-bezier(.23,1,.32,1)),color .2s var(--ease-out, cubic-bezier(.23,1,.32,1)),transform .15s var(--ease-out, cubic-bezier(.23,1,.32,1));white-space:nowrap}.zcb-opt:hover{background:#016a9a;color:#fff;transform:translateY(-1px)}.zcb-opt:active{transform:scale(.96)}.zcb-opt--whatsapp{border-color:#25d366;color:#25d366}.zcb-opt--whatsapp:hover{background:#25d366;color:#fff}@keyframes zcbFadeIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@keyframes zcbDot{0%,100%,60%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}@media (max-width:480px){.zcb-panel{width:calc(100vw - 16px);max-height:calc(100vh - 120px);right:8px;bottom:84px;border-radius:14px}.zcb-toggle{bottom:16px;right:16px}}